dedicated customer service

single point of contact customer service.

what you get

  • single point of contact

    one dedicated contact to service all your customer service needs

  • live monitoring of your shipments

    Live monitoring of your shipments for maximum visibility

  • custom reporting capability

    Get custom reports from your shipping data

what you don’t get

  • a different person everytime you call

    No more having to explain who you are when you call

  • unanswered communications

    no more waiting until tomorrow

✺ Frequently asked questions ✺

  • your dedicated customer service specialist can provide a multitude of of reports ranging from financial to performance. These reports can be crafted specifically for your needs!

  • we do not guarantee your CSS to be available outside of business hours, however they can be reached by our after hours team if necessary.